Step-by-step flows
Add a document
- Open the trip editor or the Trips list.
- Click "Documents" or the document icon for that trip.
- Enter a clear document label, such as "Final vouchers" or "Insurance guide".
- Choose the access mode.
- Select the document file.
- Click "Add document".
- Publish the trip if the traveler should see the document link.
Choose the right access mode
- Use "Broad email OTP" when any traveler with the emailed code may open the document.
- Use "Linked client/contact OTP" when only the linked client or contact email should receive the code.
- For private documents, make sure the trip is linked to the correct client or contact email.
What the traveler does
- The traveler clicks the document link on the proposal or itinerary.
- The traveler enters their email address.
- The traveler receives a one-time code by email.
- The traveler enters the code to open or download the document.
Notes
- Trip documents are stored outside the public web root and streamed through access-controlled links.
- When duplicating a trip, documents are copied only if you select them.
